Terms of Service

Last updated: 29 October 2026

These terms govern your use of the Mapsev web application at mapsev.com (the "Service"), operated by Mapsev ("we", "us"). By using the Service you agree to these terms.

1. The Service

Mapsev provides route planning for electric vehicles, charging-stop planning, traffic, weather and charger information, and optional live data from your own car. Navigation guidance is an aid only. You remain responsible for driving safely, obeying road signs, traffic laws and the instructions of authorities, and for verifying charger availability before relying on it. Maps, traffic, charger and vehicle data come from third parties and may be incomplete, delayed or wrong.

2. Accounts

Some features require signing in with a Google or Telegram account. You are responsible for activity under your account. We may suspend accounts that abuse the Service, attempt to circumvent access controls, or use automated tools to extract data.

3. Plans, subscription and free trial

The live features are available by subscription to a plan — Premium, and Standard where it is offered — billed monthly (or yearly where a yearly plan is offered), after a 14-day free trial of Premium that every new account receives at first sign-in, without a payment method. What each plan includes is listed on the pricing page. Nothing is charged during the trial; a subscription is charged when you check out. Subscriptions renew automatically until cancelled; Premium annual subscriptions bought before 9 October 2026 keep renewing yearly at the price they were bought at. Current prices are shown on the pricing page and at checkout, including any applicable tax.

You can move from a lower plan to a higher one at any time; the difference for the rest of the current period is charged when you move. Where a yearly plan is offered, you can also move from monthly to yearly billing at any time: the yearly period starts on the day you move, and the unused part of the current month is credited against it. A move to a lower plan takes effect at the end of the period already paid for, and the higher plan stays active until then; the lower plan keeps the same billing period. A yearly subscription can become monthly only after its year ends.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle's Buyer Terms also apply to your purchase.

4. Cancellation and refunds

You can cancel at any time from your account; your plan stays active until the end of the paid period. Refunds are described in our Refund Policy.

5. Connecting your car

If you link a Tesla account or an OBD-II adapter, you authorise us to read your car's charge state and, for Tesla, to wake the car to read it. We send no other commands. You can revoke access at any time from the app or from your Tesla account.

6. Acceptable use

You may not resell the Service, scrape or bulk-download its data, interfere with its operation, or use it in a way that breaks the law or third-party rights.

7. Changes

We may change the Service and these terms. Material changes to prices or terms are announced in the app or by email before they take effect; continued use after that means you accept them.

8. Disclaimer and liability

The Service is provided "as is". To the extent permitted by law we exclude all warranties and are not liable for indirect or consequential loss, or for loss arising from reliance on navigation, traffic, charger or vehicle data. Our total liability for any claim is limited to the amount you paid for the Service in the 12 months before the claim.

9. Governing law and contact

These terms are governed by the laws of the Republic of Armenia. Questions: [email protected].